Shipping, Returns & Refunds
🚚 Fast, Carbon-Neutral Shipping
- Quick dispatch from Berlin — every order leaves our studio within 1–3 business days
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Delivery times:
- Germany & EU: 2–5 business days (tracked & carbon-neutral)
- Shipping schedule: We ship twice a week to reduce idle time and minimize environmental impact
All orders are shipped with tracking and carbon-offset logistics to keep your delivery secure — and climate-conscious.
🔁 100-Day Hassle-Free Returns
We want you to love what you carry. But if it’s not right, we make returns easy.
- Eligibility: Items must be unused, in original condition, and returned with original packaging
- How to return: Simply email us at care@markore.de, and we’ll guide you through the process
- Refunds: Once we receive your return, we’ll issue a full refund, no questions asked
